FAQ

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Frequently Asked Questions

How old do I have to be to rent a car in Ayvalık?

At least 21, with a driving licence held for at least two years. For upper-segment cars the limits are 25 and three years.

Which documents are required?

A valid driving licence, ID or passport, and a credit card in the renter's name. Visitors from abroad need a passport and an international driving permit.

Do you take a deposit?

Yes. The deposit is held as a pre-authorisation on your credit card and released once the car is returned without issue. The amount depends on the car class.

Can I collect the car at Edremit Koca Seyit Airport?

Yes. Send us your flight number and landing time and the car will be waiting at the terminal exit. You can drop it off at the airport on the way back as well.

Which airport is closest to Ayvalık?

Edremit Koca Seyit Airport (EDO) is about 45 km away. İzmir Adnan Menderes Airport (ADB) is roughly 150 km. We deliver to both.

Is there a mileage limit?

Daily rentals carry a daily mileage allowance. Weekly and monthly rentals can be taken with unlimited mileage.

Can I drive outside Ayvalık?

Yes. Taking the car abroad or onto a ferry needs to be agreed in advance.

How does fuel work?

We take the car back at the fuel level we handed it over. Missing fuel is charged at the current pump price.

What does the insurance cover?

All cars carry compulsory traffic insurance and comprehensive cover. Additional packages for tyres, glass, headlights and zero-excess cover are available.

Can I pay in instalments?

Yes. You can spread the rental cost over credit card instalments; the number depends on your bank.

What if I cancel?

Cancellations made up to 24 hours before collection are free of charge.

Can I add a child seat or a second driver?

Yes. Tell us when you book and we will arrange child seats, additional drivers or navigation.

How do I rent a car in Ayvalık?

You can book online or call us on +90 532 426 88 66. As Ayvalık Rent a Car we deliver cars at Edremit Koca Seyit Airport, at our office or to the address you choose. From economy to vans, every car is serviced and fully insured.

Do you deliver and collect cars at Edremit Koca Seyit Airport?

Yes. We hand over your car at the Edremit Koca Seyit Airport (EDO) terminal according to your flight time and collect it at the same point on the way back. Just share your flight number when booking.

Can I rent a car for a trip to Cunda?

Of course. Cunda, Olympos, Çıralı and the whole coast road are easy day trips from Ayvalık. We recommend an economical diesel or LPG car for these routes.

Which documents do I need to rent a car?

A valid driving licence, an ID card or passport, and a credit card in the driver's own name. For foreign nationals an international driving permit or a licence in the Latin alphabet is accepted.

What is the minimum age for renting?

The driver must be at least 21 years old and have held a licence for at least 2 years for economy groups. For the 9-seat Ford Tourneo Custom the minimum is 25 years and 3 years of licence.

Do you take a deposit, and how much?

A pre-authorisation is held on the credit card depending on the car group. The amount is released after the car is returned undamaged. The exact figure is stated before booking.

Are the rental cars insured?

Yes. All our cars have compulsory traffic insurance and comprehensive cover. Optional extra cover can be added at the start of the rental.

Can I add an additional driver?

Yes. The additional driver must meet the same age and licence conditions and must be recorded on the contract. Please bring their licence and ID at handover.

Membership and Benefits

Registered customers book faster, see their past rentals and are the first to hear about campaigns.

The Rental Process

Choose your car, pick the dates and location, complete the booking form and collect the car at the agreed point. The whole process takes a few minutes.

Short-Term Rental

Daily and weekly rental for holidays, business trips and temporary needs.

Long-Term Car Rental

Monthly and yearly rental with a fixed cost, maintenance and insurance included.

Corporate Car Rental

Fleet solutions for companies, with invoicing in the company name and priority support.

What are the booking and cancellation terms?

Booking is free and requires no upfront payment. If you cancel in good time there is no charge. For last-minute cancellations please call us so we can find a solution.

What is the shortest rental period?

The shortest rental is one day (24 hours). Rentals that exceed 24 hours by more than a few hours are charged as an extra day.

Will I get exactly the make and model I booked?

We do our best to give you the exact car. If it is unavailable for any reason we provide a car of the same class or better at no extra cost.

Which payment methods do you accept?

Cash, credit card and bank transfer are accepted. The security deposit is taken on a credit card.

If I return the car early, do I get a refund for unused days?

For early returns the unused days are evaluated according to the rate band of the actual rental period. Please inform us in advance.

When do I receive my invoice?

Your invoice is issued at the end of the rental and sent to your e-mail address. Corporate customers can request an invoice in the company name.

Can I rent more than one car at a time?

Yes. For groups and companies we can supply several cars at once. Please contact us in advance for availability.

Can I buy extra cover?

Yes. Optional extra cover that reduces or removes the excess can be added at the beginning of the rental.

Can I return the car at a different location?

One-way rentals are possible within Ayvalık and in the districts we serve. A one-way fee may apply depending on distance; please ask when booking.

What should I do if the car breaks down?

Call us on +90 532 426 88 66 immediately. We provide 24/7 roadside assistance and, where needed, a replacement car.

Can I rent with a licence issued for disabled drivers?

Yes. Please tell us when booking which adaptations you need so we can prepare a suitable car.

Are winter tyres charged extra?

In the winter season our cars are supplied with seasonally appropriate tyres at no extra charge.

What happens if I return the car with less fuel?

Cars are handed over and expected back with the same fuel level. Missing fuel is charged at the current pump price plus a refuelling service fee.

Is a chip ID card accepted instead of a driving licence?

No. An ID card proves identity only. A valid driving licence must be presented at handover.

Can I take the rental car abroad?

Taking the car outside Türkiye is not permitted without prior written approval, because insurance cover is limited to the country.

What should I check when collecting the car?

Walk around the car with our colleague, check the exterior, tyres, fuel level and documents, and make sure any existing damage is noted on the handover form.

What is short-term car rental?

Short-term rental covers daily, weekly and monthly hire. It is the right choice for holidays, business trips and temporary needs.

What does daily car rental include?

Daily rental covers a 24-hour period and includes insurance, maintenance and roadside assistance. Fuel is the renter's responsibility.

What does monthly car rental include?

Monthly rental brings the daily cost down noticeably. Maintenance, insurance and tyre changes are on us throughout the period.

What is long-term car rental?

Long-term rental means hiring for a year or more with a fixed monthly fee. It is preferred by companies and by individuals who do not want the burden of owning a car.

What are the advantages of long-term rental?

No upfront capital, a predictable fixed cost, maintenance, insurance and tax handled by us, and a replacement car when needed.

Can I rent cars for my company?

Yes. We offer corporate rental for company fleets, projects and temporary staffing needs, with invoicing in the company name.

What are the advantages of corporate rental?

Fleet cost under control, no depreciation risk, a single invoice, maintenance and insurance included, and priority support.

How do I become a corporate customer?

Call us on +90 532 426 88 66 or write to info@ayvalikrentacar.com with your company details and we will prepare an offer.

Can I use a company credit card for corporate rental?

Yes, provided that the card belongs to the company and the driver is authorised. Supporting documents may be requested.

Is there a mileage limit on rental cars?

Daily rentals usually include a generous daily mileage allowance. For weekly and monthly rentals the limit is calculated over the whole period. If you plan a long trip, tell us in advance and we will arrange it.